These Terms and Conditions govern your use of the mwin platform, including all games, payment services, promotions, and account features. By registering or using mwin, you agree to be bound by these terms in full. If you do not agree, you must not use the platform.
A plain-language summary of the most important points. The full legal text below takes precedence in all cases.
You must be at least 21 years of age to register and use mwin. This is the legal minimum gambling age in the Philippines. Age verification is mandatory and enforced on the platform.
Each individual may hold only one mwin account. Duplicate accounts may be suspended. Your account is personal and non-transferable — sharing or selling your account is strictly prohibited.
All transactions on mwin are processed in Philippine Peso (PHP). Deposits via GCash, Maya, BPI, BDO, and Metrobank are accepted. Withdrawals are processed to the same payment method used for deposit where applicable.
All bonuses at mwin are subject to wagering requirements. Bonus terms are stated individually for each promotion. mwin reserves the right to void bonuses obtained through abuse, fraud, or multi-accounting.
The use of bots, automated software, exploits, or any technique that manipulates game outcomes at mwin is strictly prohibited and will result in immediate account suspension and forfeiture of funds.
mwin provides deposit limits, loss limits, session timers, and self-exclusion tools to every account holder. Players experiencing gambling-related harm may request self-exclusion at any time through account settings or by contacting support.
In these Terms and Conditions, the following definitions apply unless the context otherwise requires:
By accessing, registering, or using any part of the mwin platform, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions in their entirety, together with the mwin Privacy Policy and any additional terms specific to individual promotions or game types.
These Terms constitute a legally binding agreement between you and mwin. If you do not agree to any provision of these Terms, you must immediately cease using the platform and close your account.
To register and use mwin, you must satisfy all of the following eligibility criteria:
To access real-money Services on mwin, you must complete the registration process by providing accurate, current, and complete information including your Philippine mobile number, chosen username, and password. You represent and warrant that all information provided during registration is truthful and not misleading.
Each individual Player is permitted to hold only one active mwin account. The operation of multiple accounts by the same individual, whether under the same or different names, is strictly prohibited. mwin reserves the right to close duplicate accounts and confiscate any funds held therein, including winnings generated through the duplicate account.
You are solely responsible for maintaining the confidentiality of your mwin account credentials, including your username and password. You must notify mwin immediately upon becoming aware of any unauthorized access to or use of your account. mwin will not be liable for any loss or damage arising from your failure to protect your account credentials.
You must keep your mwin account information up to date at all times. Providing false or misleading information is grounds for immediate account suspension. mwin reserves the right to request additional verification documents at any time to confirm the accuracy of account information provided.
Your mwin account is personal to you and may not be transferred, sold, pledged, or otherwise assigned to any third party. Any attempt to transfer an account will render it void and may result in the forfeiture of any associated funds.
mwin accepts deposits via the following Philippine payment channels: GCash, Maya (PayMaya), BPI (Bank of the Philippine Islands), BDO Unibank, Metrobank, and USDT (Tether). Additional payment methods may be added or removed at mwin's discretion with reasonable notice.
All transactions on the mwin platform are denominated in Philippine Peso (PHP). Where a Player deposits in a foreign currency or using a cryptocurrency, conversion will be applied at the prevailing rate at the time of the transaction.
The minimum deposit amount on mwin is ₱100 per transaction. Minimum and maximum limits may vary by payment method and are displayed at the point of transaction.
Deposits via GCash and Maya are processed in real time and credited to the Player's mwin wallet immediately upon confirmation. Bank transfer deposits (BPI, BDO, Metrobank) are processed within the same banking business day. USDT deposits are subject to blockchain confirmation times.
By depositing funds into your mwin account, you confirm that the funds are from a legitimate source and that you are the authorized holder of the payment method used. mwin reserves the right to request source-of-funds documentation as part of its anti-money laundering obligations.
Players may request withdrawal of Real Money Funds from their mwin wallet subject to the following conditions: the account is fully verified, no pending investigations are active on the account, and all applicable wagering requirements on Bonus Funds have been met.
Withdrawals will be processed to the same payment method used for the most recent deposit where technically and operationally feasible. mwin reserves the right to require identity verification before processing any withdrawal request.
mwin endeavors to process withdrawal requests as promptly as possible. GCash and Maya withdrawals are typically completed within minutes for standard amounts. Bank transfer withdrawals are processed within the same banking business day. Larger withdrawals may be subject to additional verification steps and may take longer to process.
Minimum and maximum withdrawal limits apply and are displayed within the Player's account at the point of withdrawal request. mwin reserves the right to process large withdrawals in installments.
mwin reserves the right to withhold a withdrawal request pending investigation where there is a reasonable suspicion of fraudulent activity, bonus abuse, or a breach of these Terms. Players will be notified of any withholding and given an opportunity to provide clarifying information.
All bonuses and promotional offers made available on the mwin platform are subject to specific terms and wagering requirements that are stated at the time the bonus is offered. These Terms and Conditions apply to all bonuses in addition to any promotion-specific terms.
Bonus Funds credited to a Player's account are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering requirement multiplier is stated in the individual promotion terms. Real Money Funds are not subject to wagering requirements.
Bonus Funds not used within the validity period stated in the relevant promotion will expire and be forfeited without compensation. mwin will endeavor to provide reasonable notice of upcoming bonus expiry through the account dashboard.
mwin reserves the right to void any bonus, withhold associated winnings, and suspend the relevant account if a Player is found to have engaged in bonus abuse, including but not limited to: wagering on games excluded from bonus eligibility, using multiple accounts to claim the same promotion, or employing strategies with the primary intent of circumventing wagering requirements.
mwin reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that any change will not retroactively affect bonuses already credited and under active wagering.
Each game available on the mwin platform operates according to its own specific rules, which are accessible within the game interface. By participating in any game, you agree to the applicable game rules. In the event of a conflict between game-specific rules and these Terms, these Terms shall prevail except where the game-specific rules expressly state otherwise.
In the event of a technical malfunction, software error, or connectivity failure during gameplay, mwin reserves the right to void the affected game round(s) and refund the wagered amount to the Player's account. mwin shall not be liable for losses arising from technical malfunctions beyond its reasonable control. Any winnings generated as a result of a game error or malfunction shall be considered void.
mwin's casino games operate using certified Random Number Generators (RNG) supplied by licensed game providers. The outcomes of all games are statistically random and not subject to manipulation by mwin or any third party.
Sports betting markets on mwin are governed by the sportsbook rules applicable at the time of placement. Odds are subject to change before bet acceptance. Live in-play bets are accepted subject to system availability. mwin reserves the right to void bets placed on events where odds were clearly mispriced due to technical error.
The following conduct is strictly prohibited on the mwin platform and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
mwin reserves the right to suspend, restrict, or close any Player account at its sole discretion, with or without prior notice, where it reasonably believes the Player has breached these Terms, engaged in fraudulent activity, is under the age of 21, or poses a risk to the integrity of the platform.
Players may request the closure of their mwin account at any time by contacting the support team. Upon account closure, any remaining Real Money Funds will be returned to the Player via their most recent verified payment method after deduction of any outstanding liabilities. Bonus Funds that have not met wagering requirements will be forfeited upon account closure.
Upon termination of an account for any reason, the Player's right to access and use the mwin platform ceases immediately. Any winnings generated through prohibited conduct or bonus abuse will be voided and are not payable.
mwin is committed to promoting responsible gaming and providing tools that allow Players to manage their gambling activity effectively. mwin recognizes that problem gambling can cause serious personal and financial harm, and we take our obligation to player welfare seriously.
The following tools are available to all mwin account holders and can be activated via account settings at any time:
mwin strictly enforces its 21+ age restriction. If we have reasonable grounds to believe a Player is under 21 years of age, we will suspend the account immediately and withhold any funds pending age verification. If the Player is confirmed to be underage, any deposits will be returned and any winnings will be forfeited.
Players experiencing difficulties related to gambling are encouraged to visit our dedicated Responsible Gaming page for information on support resources available in the Philippines. PAGCOR also maintains responsible gaming guidance for Philippine online gaming consumers.
All content on the mwin platform — including but not limited to software, games, graphics, logos, text, audio, video, and data compilations — is the intellectual property of mwin or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the mwin platform for personal, non-commercial gaming purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the mwin platform without express prior written consent from mwin.
To the maximum extent permitted by applicable law, mwin shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of or inability to use the mwin platform, including but not limited to loss of profits, loss of data, or loss of opportunity.
mwin's total aggregate liability to any Player in connection with these Terms or use of the platform shall not exceed the total amount of Real Money Funds deposited by that Player during the thirty (30) days immediately preceding the claim.
mwin does not warrant that the platform will operate without interruption or error. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all Services. mwin will use reasonable efforts to minimize disruption but does not guarantee uninterrupted access.
mwin collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions and is incorporated herein by reference. By using the mwin platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
mwin collects personal data including name, date of birth, contact details, payment information, and gameplay data for the purposes of providing the Services, verifying identity, preventing fraud, complying with legal obligations, and communicating with Players.
Your personal data will not be sold to third parties. Data may be shared with service providers, payment processors, and regulatory authorities as required to deliver the Services or comply with applicable law.
mwin reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to Players via email to the registered address or through a prominent notice on the platform with reasonable advance notice where practicable.
Your continued use of the mwin platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the platform and close your account prior to the effective date of the amendment.
The date of the most recent revision is indicated at the top of this page. We recommend checking this page periodically to remain aware of any changes.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, claim, or controversy arising out of or in connection with these Terms or your use of the mwin platform shall be subject to the exclusive jurisdiction of the courts of the Philippines.
Before initiating formal legal proceedings, Players are encouraged to contact mwin's support team to seek resolution of any dispute. mwin will endeavor to resolve Player complaints fairly and promptly, typically within ten (10) business days of receipt of a formal written complaint.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or your mwin account, please contact our support team through the following channel:
Email: [email protected]
mwin's customer support team is available 24 hours a day, 7 days a week. Response times for email inquiries are typically within 24 hours, with priority handling for account security and responsible gaming requests.
Now that you know what mwin stands for — fair play, player protection, and a platform built for Filipino gamers — come experience it for yourself. Hundreds of games, GCash deposits, live tables running 24/7.
21+ only. Real money gaming. Play responsibly. mwin supports responsible gambling.